Terms and Conditions menang44 — Guide Platform Users

01 Acceptance of Terms and Conditions

Welcome to menang44, an online entertainment platform designed exclusively for Malaysian players. This document contains the Terms and Conditions ("Terms") governing the use of the website, mobile app, and all services provided by Menang44 ("Platform").

By accessing, registering for, or using any part of our Platform, you automatically agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use our Platform and any existing account must be closed immediately.

These terms constitute a legally binding agreement between you as the user and menang44 as the platform operator. They should be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of this overall agreement.

02 Eligibility & Account Registration

To register and use the services of menang44, you must meet all of the following eligibility criteria without exception:

• Be at least 18 years old or have reached the legal age of majority in your jurisdiction of residence, whichever is higher.
• Having full legal capacity to enter into a legally binding agreement.
• Not an individual prohibited from participating in online gambling activities in your jurisdiction.
• Opening an account solely for yourself and not on behalf of any third party.
• Not currently on the self-exclusion list of any gambling regulatory body.

During registration, you are required to provide accurate, complete, and up-to-date information. menang44 reserves the right to request identity verification documents at any time, particularly before processing withdrawals. This includes copies of your identification card, proof of address, and other relevant documents.

Menang44 reserves the right to decline any registration application from any individual without providing a reason. Our decision in this matter is final and non-appealable.

03 User Account & Security

Each player is only permitted to hold one (1) account active on the platform menang44 at any one time. Holding multiple accounts under the same individual — whether using different names, email addresses, phone numbers, IP addresses, or devices — is strictly prohibited and considered fraudulent.

You are fully responsible for:

• Keeping your account username and password confidential.
• Ensure that no third party accesses your account without your authorization.
• Report to our support team immediately if you suspect your account has been accessed without authorization.
• Updating your account information whenever any changes occur, especially your phone number and email address.

menang44 will not be held liable for any losses arising from unauthorized access to your account due to your failure to safeguard your login credentials. We strongly encourage the use of two-factor authentication (2FA), available in your account settings, for added security.

04 Fund Deposits & Withdrawals

menang44 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and all major local banks. All transactions are processed in Malaysian Ringgit (MYR).

Deposit

• The minimum deposit amount is RM 20 for most payment methods.
• Deposited funds are typically credited to your account within minutes.
• Menang44 does not charge any processing fees for deposits.
• You may only deposit funds from a payment method registered in your own name.

Withdrawal

• The minimum withdrawal amount is RM 50.
• All withdrawal requests require full, approved KYC verification.
• Withdrawals are typically processed within 1–24 hours working after verification.
• Players using DuitNow with a completed KYC verification will typically receive funds in under one hour.
• Menang44 reserves the right to request additional documents before approving large withdrawals.
• Funds must be withdrawn to the same payment method used for the deposit, subject to anti-money laundering policies.

05 Bonuses, Promotions & Rewards

menang44 offers a variety of bonuses and promotions to new and existing players. All promotional offers are subject to the specific terms stated on the Promotions ours. The general terms applicable to all bonuses are as follows:

• Each bonus carries a wagering (rollover) requirement that must be fulfilled before withdrawals are permitted.
• The time limit for meeting wagering requirements is set out in the respective bonus terms and must be strictly observed.
• Bonuses are non-transferable between accounts and have no cash value unless stated otherwise.
• Only one welcome bonus is permitted per new user, device, IP address, and payment method.
• Menang44 reserves the right to cancel any bonus if there is evidence of promotion abuse or manipulation.
• Players found to be exploiting vulnerabilities or loopholes in the bonus system will be subject to appropriate action, including account closure.

The menang44 VIP Program offers added benefits such as cashback, higher withdrawal limits, and priority service. VIP membership is earned based on gameplay activity and may be revoked if an account remains inactive for a specified period. Further details are available on the VIP ours.

06 Game Rules

All games available on the platform menang44 — including slots, live casino, and sports betting — have specific rules displayed within each game interface. You are responsible for understanding the rules of each game before playing. Some general principles that apply across the platform are:

• All games use a Random Number Generator (RNG) certified by independent auditing bodies, ensuring every outcome is fair and random.
• The return-to-player (RTP) rate for each slot and casino game is displayed in the game information.
• For sports betting, the odds displayed at the time a bet is placed are the valid odds and cannot be changed after the bet is confirmed.
• In the event of a technical disruption or outage during a gaming session, all settled bets will be honored while unsettled bets may be voided and stakes refunded.
• Menang44 reserves the right to void any rounds or bets affected by system errors or data issues and to make appropriate adjustments.

Our decision in resolving any dispute relating to game outcomes is final. However, we have a clear complaints procedure and every case will be thoroughly investigated before a final decision is announced.

07 Prohibited Activities

Platform Usage menang44 subject to the following prohibitions. Any violation may result in permanent account suspension or closure, forfeiture of funds, and legal action where necessary:

• Identity Fraud: Registering using another person's name or documents, or impersonating another individual or entity.
• Multiple Accounts: Owning or operating more than one account under any circumstances.
• Money Laundering: Using the platform for money laundering or any other illegal financial activity.
• System Manipulation: Using automation software, bots, scripts, or any tools designed to exploit or manipulate games and platform systems.
• Bonus Abuse: Exploiting promotions through coordination with other players or any other unauthorized methods.
• Hacking: Any attempt to access systems, databases, or other user accounts without authorization.
• Unauthorized Collaboration: Colluding with other players in competitive games to manipulate outcomes.
• Third-Party Usage: Allowing or permitting another person to use your account or play on their behalf.

08 Account Suspension & Closure

menang44 reserves the right to suspend or close any account at any time, with or without notice, under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected involvement in fraud, money laundering, or other illegal activities.
• Failure to complete KYC verification within the specified timeframe.
• Upon request by a lawful authority or competent regulatory body.
• If the account has been inactive for 12 consecutive months.

You may also close your own account at any time by contacting our support team. Prior to closure, all outstanding wagering requirements and available fund balances must be settled in accordance with the prescribed procedures.

For accounts closed due to a breach of these Terms, Menang44 reserves the right to withhold part or all of the account balance, subject to the outcome of our internal investigation.

09 Privacy & Data Protection

menang44 takes your privacy seriously. How we collect, use, store, and protect your personal information is described in detail in Privacy Policy ours, which forms part of this overall agreement.

In summary, by using our platform, you agree that:

• Your personal information is processed for account management, transaction processing, and regulatory compliance purposes.
• Menang44 uses TLS 1.3 encryption to protect all data transmitted between your device and our servers.
• Your information will not be sold to third parties for marketing purposes without your consent.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal and regulatory requirements.

10 Liability Limit & Disclaimer

Platform menang44 provided "as is" without any express or implied warranties. To the extent permitted by applicable law:

• Menang44 does not guarantee that the platform will always be available without interruption or free from technical errors.
• Menang44 is not liable for any indirect, consequential, special, or punitive losses arising from the use of the platform.
• Menang44's total liability to you shall not exceed the amount you deposited in the 30-day period preceding the relevant claim.
• You use the platform entirely at your own risk and bear full responsibility for your betting decisions.

11 Responsible Gaming

menang44 committed to promoting responsible gaming practices. We provide a range of tools to help you manage your gaming activity, including:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings page.
• Loss Limit: Limit the maximum amount you can lose within a defined period.
• Session Limit: Set a maximum session duration for your gaming sessions.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Apply to be excluded from the platform for a minimum of 6 months.

If you are concerned about your own gambling habits or those of someone you know, we encourage you to seek professional help. More information on support resources is available on the Responsible Gaming ours.

12 Terms Amendment & Applicable Law

menang44 reserves the right to amend, update, or replace any part of these Terms at any time. Significant changes will be communicated via email or in-account notification at least 7 days before taking effect, except in cases of emergency or legal compliance requirements that necessitate immediate action.

These terms are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which menang44 is registered. Any dispute arising in connection with these Terms shall first be resolved through voluntary negotiation and, if unsuccessful, through binding arbitration in accordance with the applicable rules.

If any provision of these Terms is found to be invalid or unenforceable by a competent court, that provision shall be reinterpreted to the extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall continue in full force and effect.